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  • Dr Claire Ashley

What happens when you come for a medical aesthetics consultation

It can be really daunting building up the courage to book an appointment to discuss having a medical aesthetics treatment, such as botox or dermal fillers! So I thought it might be helpful to create a little guide about how I structure my consultation and what I discuss with my patients during it.


When you come for your consult we will have a chat about what it is that is concerning you and what it is that you are hoping to achieve with any treatments. I will ask if you have had any treatments previously, what was done, and whether you were happy with the results. This is a great opportunity to make sure that we are both satisfied that the treatments I can offer are going to achieve what you want. Sometimes you might come asking for a particular treatment, but if I don't feel it's the right one for what you want to achieve then the initial consultation is the perfect opportunity to discuss this. If I don't feel that I am able to offer the right treatment for you then I will explain why during this consult. If necessary, I will recommend seeing an alternative practitioner if they offer a different treatment that will be more suitable for your concerns. Feel free to ask as many questions as you would like- it is important that you feel comfortable with what we are going to be doing and remember that there is no such thing as a stupid question!


It is important that I then take a medical history in order to check that there are no medical reasons that would stop you from having the treatment. We will discuss any medical conditions that you have, your allergies and any medication that you are taking. All of this information is completely confidential and will be stored securely.


We then need to take photos of your face. We take photos before and after treatment and at your review appointment. This is considered to be good practice for several reasons. Firstly, it allows the practitioner to assess the quality of their work and make changes to their practice if they feel that they are not getting the results they would like. It is also helpful for the patient as when pictures are taken after the treatment they can see the changes that have taken place. Quite often when you look at your face in the mirror a lot you forget how much has changed after a treatment. Furthermore, should any problems or complications arise the photos will help both the practitioner and patient understand why or how this might have happened and then have an informed discussion about how to rectify it.


Finally, we run through the consent. This is the part of the consultation where I check that you have understood what treatment has been agreed on and what the risks and benefits are of the procedure. If you are happy then we both sign the consent and, if you are a new patient, then book you in for your treatment at a later date. The reason for this is that it is considered good practice to have a cooling off period. There is no defined period of time for the cooling off period, but I would suggest at least a couple of days if not a week is a suitable amount of time. If you decide not to go ahead with the treatment having considered things during the cooling off period then that is absolutely fine and we will cancel it. If not then we will go ahead with the treatment as planned having reviewed the consent document and ensured that you are still happy to proceed.


Whilst there is no obligation to book a treatment after having a consultation, I do charge a small amount for the time I spend with you. This is to help pay towards my time and my clinic room, and is refundable against any treatment that you then go on to have.

I think that the initial consultation is also a really great opportunity to get to know my patients a little bit better and to build a good relationship with you. Hopefully it also means that both doctor and patient feel happy and relaxed when it comes to doing the treatment.


At Aethra I offer a range of treatments for skin concerns, so even if you aren't sure about having injectable treatments then there are other treatments that might be suitable for you. If you have been thinking about having a treatment but have been holding back I really hope that this blog piece has reassured you that there is no obligation and that the consultation is all about reassuring both of us that we are doing the right thing for your particular needs.


The booking link is here!

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